Frequently asked questions

Question 1

What is your refund policy?

Accepted Answer

Refunds are able to be requested at any time, and you'll receive a pro-rated refund based on the amount remaining in your training plan. i.e. if you are 8 weeks into a 12 week plan and request a refund after pre-paying the whole plan, you'll receive a refund equal to the last 4 weeks of the plan.

Question 2

What is your delivery policy?

Accepted Answer

Training plans are delivered via the web platform FinalSurge and uploaded on a rolling 1-4 week basis based on personal progress and adaptation to the training.

Question 3

What is your return policy?

Accepted Answer

There is no physical products being distributed to return, but refunds are available by request provided there is time left in the pre-paid training plan.

Question 4

What is your cancellation policy?

Accepted Answer

Training plans can be stopped at any time and a refund can be requested provided there is still time left in the training plan.

Custom Training Plans

8 Week Training Plan

12 Week Training Plan

16 Week Training Plan

Looking for a different distance training plan?

Frequently asked questions